VAAL TRIANGLE - The South African Social Security Agency resumes operations today. Sassa in the Vaal today told the 90.6 FM News Team that they will only be able to help 50 clients per day at their Vereeniging branch and only 20 clients per day at the Meyerton branch. The agency’s Sipho Kubayi said this is because only a third of staff members are allowed to be at work. The agency said from the 11th of May to the 31st of October all clients accessing their facilities will berequired to sign an access register. Services pertaining to the Old Age Grant will be available on Mondays and Tuesdays from 07:30 to 16:00, while Wednesdays and Thursdays will be used for Child Support Grands and Foster Care services from 07:30 to 16:00. Fridays will be used for overflow and back-office work only.
This comes after Sassa's offices have been closed since the lockdown began in March. The reopening of offices will assist old age applicants who turned 60 just before or during the lockdown. Those who have lost employment as a result of COVID-19 will also be given an opportunity to apply. Sassa is also adopting a risk-adjusted approach as it re-introduces services at offices.
Safety measures include
- no children are allowed,
- no enquiries will be conducted,
- no person without a face mask will be allowed,
- no applications for Disability and Care Dependency Grants,
- no applications for food parcels,
- no applications for COVID-19 SRD Grant (R350 grant) and
- no card replacements and PIN Reset (visit Post Office).