Eskom and Emfuleni remind customers to pay electricity accounts directly to Eskom

VAAL TRIANGLE - Eskom and the Emfuleni Local Municipality has issued a new reminder to all Emfuleni customers that electricity accounts must be paid directly to Eskom, and not to the municipality anymore. This is in line with the court order handed down by the Pretoria High Court in July 2023. In October 2024, Emfuleni Local Municipality signed a Distribution Agency Agreement (DAA) with Eskom, formally appointing Eskom as the service delivery agent responsible for functions and services related to the municipality's electricity business. Eskom and ELM said this directive remains in effect and is essential for ensuring continued electricity supply and sustainable service delivery. The entities said while several customers have already complied with this requirement, it has come to their attention that some customers are still not making payments directly to Eskom.

Eskom and ELM encouraged these customers to make their electricity payments directly to the Eskom/Emfuleni First National Bank account

(Account number: 50851624426,

Branch code: 223626),

using their Emfuleni account number as the payment reference.

The proof of payment should be sent to elmdirectpay@eskom.co.za and vipaccounts@emfuleni.gov.za.

For any queries or assistance, customers are encouraged to contact the Emfuleni Local Municipality’s electricity department.